7kW EV Charger
Australia7kW EV Charger
Reason for Recall / Hazard
TranslatedThe product does not comply with Australian electrical safety standards.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with Australian electrical safety standards. Hazards: Risk of death, serious injury from electric shock or fire, including property damage. What to do: Do not use the charger and turn it off immediately. Contact a licenced electrician to have it uninstalled. Contact AUPK for a full refund of the product that also includes the initial installation and uninstallation costs for this product. When contacting AUPK for your refund, provide: Electrician’s receipt for the installation and uninstallation of the product. Evidence of the product being destroyed and disposed of in accordance with local e-waste regulations. For more information or assistance with this recall and the refund process, please contact AUPK. Contact AUPK Call 0425 281 799 from 9am to 5pm AEST, Monday to Friday Email: support@aupk.au Visit: https://www.aupk.au/pages/contact-us
Affected Products
Translated7kW home wall charger for electric vehicle charging, with lead, in two lengths: 5m 10m
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 5bf8bd57-76f4-47f7-836e-90a3dc19ac6a |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/7kw-ev-charger |
| Pub Date | Mon, 29 Jun 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/EV%20charger.jpg?itok=ehmoW3Fz |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought 7kW EV Charger?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Power supply and storage","Car parts and accessories"]
- DistributionAustralia
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🚨 SAFETY ALERT: 7kW EV Charger Check if your household is affected: https://therecallfile.com/recalls/7kw-ev-charger/AU-5bf8bd57-76f4-47f7-836e-90a3dc19ac6a
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