WireAlert Plug in Device
AustraliaWireAlert Plug in Device
Motif du rappel / Danger
TranslatedA component inside the unit that is live with 240 volts of electrical current, is accessible via a hole in the device. If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution.
Description du produit & Identification
TranslatedReason / Defects: A component inside the unit that is live with 240 volts of electrical current, is accessible via a hole in the device. If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution. Hazards: Risk of electric shock or electrocution, may cause serious injury or death. What to do: Consumers should immediately cease using the device, unplug it and return it to Horizon Power at 143 Sims St, Esperance, WA or any other Horizon Power office or depot. For further information, contact Horizon Power on 1800 267 926 or by email at enquiries@horizonpower-reply.com.au
Produits concernés
TranslatedWireAlert Plug in device to detect broken neutral electrical faults, in which event the device emits an electronic alarm
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 3dd4ab99-22ce-4c59-9023-360884e28a17 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/wirealert-plug-in-device |
| Pub Date | Thu, 27 Feb 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/WireAlert%20plug%20in%20device.png?itok=ra2QVtwr |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought WireAlert Plug in Device?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: WireAlert Plug in Device Check if your household is affected: https://therecallfile.com/fr/recalls/wirealert-plug-in-device/AU-3dd4ab99-22ce-4c59-9023-360884e28a17
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