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Australia ProductsPower supply an...

WireAlert Plug in Device

Veröffentlicht: 27. Februar 2020Rückruf-ID: 3dd4ab99-22ce-4c59-9023-360884e28a17Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

A component inside the unit that is live with 240 volts of electrical current, is accessible via a hole in the device. If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution.

Produktbeschreibung & Identifikation

Reason / Defects: A component inside the unit that is live with 240 volts of electrical current, is accessible via a hole in the device. If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution. Hazards: Risk of electric shock or electrocution, may cause serious injury or death. What to do: Consumers should immediately cease using the device, unplug it and return it to Horizon Power at 143 Sims St, Esperance, WA or any other Horizon Power office or depot. For further information, contact Horizon Power on 1800 267 926 or by email at enquiries@horizonpower-reply.com.au

Betroffene Produkte

WireAlert Plug in device to detect broken neutral electrical faults, in which event the device emits an electronic alarm

Additional Source Details

FieldValue
Guid › #text3dd4ab99-22ce-4c59-9023-360884e28a17
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/wirealert-plug-in-device
Pub DateThu, 27 Feb 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/WireAlert%20plug%20in%20device.png?itok=ra2QVtwr

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought WireAlert Plug in Device?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufePower supply and storage
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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