The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard
USThe Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard
Motif du rappel / Danger
TranslatedThe head support area can be overstuffed and cause the infant's head to be tilted too far forward, posing a suffocation hazard
Description du produit & Identification
TranslatedThis recall involves Boppy Head and Neck support sold in two styles: Ebony Floral and Heathered Gray with model numbers 4150114 and 4150117. The model number is printed on the fabric label on the back of the head support. The product is an accessory to be used in infant swings, bouncers and strollers.
Produits concernés
TranslatedBoppy Infant Head and Neck Support Accessories
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/The-Boppy-Company-Recalls-Infant-Head-and-Neck-Support-Accessories-Due-to-Suffocation-Hazard |
| Title | The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1519_1_0.png |
| Images › 1 › Caption | Boppy Infant Head and Neck Support Accesory (Ebony Floral) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1519_2_0.png |
| Images › 2 › Caption | Boppy Infant Head and Neck Support Accesory (Heathered Gray) |
| Hazards › Name | The head support area can be overstuffed and cause the infant's head to be tilted too far forward, posing a suffocation hazard |
| Injuries › Name | The firm has received three reports of babies' heads being pushed forward chin to chest by the product. No injuries have been reported. |
| Products › Name | Boppy Infant Head and Neck Support Accessories |
| Products › Number Of Units | 14000 |
| Recall I D | 8619 |
| Remedies › Name | Consumer should immediately stop using the head support and contact The Boppy Company for a full refund. |
| Importers › Name | The Boppy Company LLC, of Golden, Colo. |
| Retailers › Name | Target, Buy Buy Baby and other juvenile products and discount furniture stores nationwide and online at Amazon.com from March 2019 through May 2019 for about $20. |
| Recall Date | 2019-07-23T00:00:00 |
| Description | This recall involves Boppy Head and Neck support sold in two styles: Ebony Floral and Heathered Gray with model numbers 4150114 and 4150117. The model number is printed on the fabric label on the back of the head support. The product is an accessory to be used in infant swings, bouncers and strollers. |
| Recall Number | 19171 |
| Remedy Options › Option | Refund |
| Consumer Contact | The Boppy Company toll-free at 888-772-6779 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@boppy.com or online at www.boppy.com and click on important recall information at the top of the page for more information. |
| Last Publish Date | 2019-07-23T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/the-boppy-company-recalls-infant-head-and-neck-support-accessories-due/CPSC-19171
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