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CPSCGeneral Alert

The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard

Name: The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard
Brand: The Boppy Company
SKU: CPSC-19171
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 23. Juli 2019Rückruf-ID: 19171Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Grund für den Rückruf / Gefahr

The head support area can be overstuffed and cause the infant's head to be tilted too far forward, posing a suffocation hazard

Produktbeschreibung & Identifikation

This recall involves Boppy Head and Neck support sold in two styles: Ebony Floral and Heathered Gray with model numbers 4150114 and 4150117. The model number is printed on the fabric label on the back of the head support. The product is an accessory to be used in infant swings, bouncers and strollers.

Betroffene Produkte

Boppy Infant Head and Neck Support Accessories

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/The-Boppy-Company-Recalls-Infant-Head-and-Neck-Support-Accessories-Due-to-Suffocation-Hazard
Title	The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1519_1_0.png
Images › 1 › Caption	Boppy Infant Head and Neck Support Accesory (Ebony Floral)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/1519_2_0.png
Images › 2 › Caption	Boppy Infant Head and Neck Support Accesory (Heathered Gray)
Hazards › Name	The head support area can be overstuffed and cause the infant's head to be tilted too far forward, posing a suffocation hazard
Injuries › Name	The firm has received three reports of babies' heads being pushed forward chin to chest by the product. No injuries have been reported.
Products › Name	Boppy Infant Head and Neck Support Accessories
Products › Number Of Units	14000
Recall I D	8619
Remedies › Name	Consumer should immediately stop using the head support and contact The Boppy Company for a full refund.
Importers › Name	The Boppy Company LLC, of Golden, Colo.
Retailers › Name	Target, Buy Buy Baby and other juvenile products and discount furniture stores nationwide and online at Amazon.com from March 2019 through May 2019 for about $20.
Recall Date	2019-07-23T00:00:00
Description	This recall involves Boppy Head and Neck support sold in two styles: Ebony Floral and Heathered Gray with model numbers 4150114 and 4150117. The model number is printed on the fabric label on the back of the head support. The product is an accessory to be used in infant swings, bouncers and strollers.
Recall Number	19171
Remedy Options › Option	Refund
Consumer Contact	The Boppy Company toll-free at 888-772-6779 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@boppy.com or online at www.boppy.com and click on important recall information at the top of the page for more information.
Last Publish Date	2019-07-23T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: The Boppy Company Recalls Infant Head and Neck Support Accessories Due to Suffocation Hazard

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