Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
USSwagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Recalling Firm: Swagway LLC, of South Bend, Ind.
Motif du rappel / Danger
TranslatedThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Description du produit & Identification
TranslatedThis recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.
Produits concernés
TranslatedSelf-balancing scooters/hoverboards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Swagway-Recalls-Self-Balancing-Scooters-Hoverboards |
| Title | Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16211.16211a.jpg |
| Images › 1 › Caption | Recalled Swagway X1 hoverboard |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16211.16211b.jpg |
| Images › 2 › Caption | Recalled Swagway X1 hoverboard |
| Hazards › Name | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. |
| Injuries › Name | There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage. |
| Products › Name | Self-balancing scooters/hoverboards |
| Products › Type | Powered Scooters or Skateboards |
| Products › Category I D | 68246 |
| Products › Number Of Units | About 267,000 (in addition, 5,000 units distributed in Canada) |
| Recall I D | 7787 |
| Remedies › Name | Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model. |
| Importers › Name | Swagway LLC, of South Bend, Ind. |
| Retailers › Name | Mass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500. |
| Recall Date | 2016-07-06T00:00:00 |
| Description | This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white. |
| Recall Number | 16211 |
| Manufacturers › Name | Swagway LLC, of South Bend, Ind. |
| Remedy Options › Option | Repair |
| Consumer Contact | Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information. |
| Last Publish Date | 2016-07-11T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Swagway LLC, of South Bend, Ind. - Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/swagway-recalls-self-balancing-scooters-hoverboards-due-to-fire-hazard/CPSC-16211
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