Home/Recalls/CPSC-16211
CPSCGeneral Alert

Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Published: July 6, 2016Recall ID: 16211Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Product Description & Identification

This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.

Affected Products

Self-balancing scooters/hoverboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Swagway-Recalls-Self-Balancing-Scooters-Hoverboards
TitleSwagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16211.16211a.jpg
Images › 1 › CaptionRecalled Swagway X1 hoverboard
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16211.16211b.jpg
Images › 2 › CaptionRecalled Swagway X1 hoverboard
Hazards › NameThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › NameThere have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
Products › NameSelf-balancing scooters/hoverboards
Products › TypePowered Scooters or Skateboards
Products › Category I D68246
Products › Number Of UnitsAbout 267,000 (in addition, 5,000 units distributed in Canada)
Recall I D7787
Remedies › NameConsumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
Importers › NameSwagway LLC, of South Bend, Ind.
Retailers › NameMass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.
Recall Date2016-07-06T00:00:00
DescriptionThis recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.
Recall Number16211
Manufacturers › NameSwagway LLC, of South Bend, Ind.
Remedy Options › OptionRepair
Consumer ContactSwagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Last Publish Date2016-07-11T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmSwagway LLC, of South Bend, Ind.
Official Agency Alert