Stokke Recalls Infant Steps Bouncers Due to Fall Hazard
USStokke Recalls Infant Steps Bouncers Due to Fall Hazard
Recalling Firm: DPI BV, of Netherlands
Motif du rappel / Danger
TranslatedThe Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.
Description du produit & Identification
TranslatedThis recall includes Stokke Steps Bouncers. The bouncers are a part of Stokke Steps all-in-one modular seating system and can be used in combination with the Stokke Steps Chair from birth up to the age of about six months. The Stokke Steps Bouncers have a plastic arm and fabric seat and measure about 31 inches by 25 inches by 21 inches. Stokke is printed on the care label and the law tag on the bottom of the recalled bouncers. Only Stokke Steps Bouncers with one of the following item numbers and with a serial number found at https://reclamations.stokke.com/stepsbouncer are included in this recall. The item and serial numbers are printed on the tracking label found underneath the bouncer seat plastic frame. Item Number Description 483201 Steps Bouncer US Blue 483202 Steps Bouncer US Greige (beige/gray) 483203 Steps Bouncer US Pink 483204 Steps Bouncer US Gray Clouds 483205 Steps Bouncer US White Mountains
Produits concernés
TranslatedStokke® Steps™ Bouncers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Stokke-Recalls-Infant-Steps-Bouncers-Due-to-Fall-Hazard |
| Title | Stokke Recalls Infant Steps Bouncers Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-07-25 at 8.57.39 AM.png |
| Images › 1 › Caption | Recalled Stokke Bouncer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-07-25 at 8.57.45 AM.png |
| Images › 2 › Caption | Stokke Steps Chair used with recalled bouncer |
| Hazards › Name | The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer. |
| Injuries › Name | Stokke has received one report of a consumer having difficulty attaching the Steps Bouncer to the Steps Chair. No injuries have been reported. |
| Products › Name | Stokke® Steps™ Bouncers |
| Products › Number Of Units | About 5,400 |
| Recall I D | 8622 |
| Remedies › Name | Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately. |
| Importers › Name | Stokke LLC, of Stamford, Conn. |
| Retailers › Name | Juvenile product stores nationwide, online at www.stokke.com and www.Amazon.com from February 2014 through December 2018 for about $200. |
| Recall Date | 2019-07-25T00:00:00 |
| Description | This recall includes Stokke Steps Bouncers. The bouncers are a part of Stokke Steps all-in-one modular seating system and can be used in combination with the Stokke Steps Chair from birth up to the age of about six months. The Stokke Steps Bouncers have a plastic arm and fabric seat and measure about 31 inches by 25 inches by 21 inches. Stokke is printed on the care label and the law tag on the bottom of the recalled bouncers. Only Stokke Steps Bouncers with one of the following item numbers and with a serial number found at https://reclamations.stokke.com/stepsbouncer are included in this recall. The item and serial numbers are printed on the tracking label found underneath the bouncer seat plastic frame. Item Number Description 483201 Steps Bouncer US Blue 483202 Steps Bouncer US Greige (beige/gray) 483203 Steps Bouncer US Pink 483204 Steps Bouncer US Gray Clouds 483205 Steps Bouncer US White Mountains |
| Recall Number | 19174 |
| Manufacturers › Name | DPI BV, of Netherlands |
| Remedy Options › Option | Repair |
| Consumer Contact | Stokke by email at info-usa@stokke.com, toll-free at 877-978-6553 Monday through Friday 9 a.m. to 8 p.m. ET or visit www.stokke.com and click on the link for product recalls for more information. |
| Last Publish Date | 2019-07-25T00:00:00 |
| Manufacturer Countries › Country | Netherlands |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Stokke Recalls Infant Steps Bouncers Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: DPI BV, of Netherlands - Stokke Recalls Infant Steps Bouncers Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/stokke-recalls-infant-steps-bouncers-due-to-fall-hazard/CPSC-19174
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