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Australia ProductsSwimming pools ...

Starplay Hippo Pool/Sandpit

Name: Starplay Hippo Pool/Sandpit
Brand: Starplay
SKU: AU-3df2b415-2a48-40b7-85d8-126fabc486e0
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 4 février 2021ID du rappel: 3df2b415-2a48-40b7-85d8-126fabc486e0Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The product does not comply with the labelling requirements of the mandatory standard 'Consumer Goods (Portable Swimming Pools) Safety Standard 2013'.

Description du produit & Identification

Reason / Defects: The product does not comply with the labelling requirements of the mandatory standard 'Consumer Goods (Portable Swimming Pools) Safety Standard 2013'. Hazards: Users may not be aware of important safety information about the use of the product (e.g. ensure active adult supervision at all times). There is an increased risk of drowning if the product is not used as intended. What to do: Consumers should stop using the product and return it to their closest Toymate store for a full refund or an exchange. For further information, consumers can contact Toymate on customerservice@toymate.com.au or 1300 869 628.

Produits concernés

StarPlay Hippo Pool/Sandpit Sold in Toymate WA stores only

Additional Source Details

Field	Value
Guid › #text	3df2b415-2a48-40b7-85d8-126fabc486e0
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/starplay-hippo-poolsandpit
Pub Date	Thu, 04 Feb 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Sandpit%20Packaging_0.jpg?itok=K3CknDLx

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Starplay Hippo Pool/Sandpit?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Outils gratuits

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Lecteur Code-barres Vérificateur NIV Vérificateur Garde-manger

Aperçu

Niveau de risqueSwimming pools and spas (portable or inflatable)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Starplay Hippo Pool/Sandpit

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https://therecallfile.com/fr/recalls/starplay-hippo-pool-sandpit/AU-3df2b415-2a48-40b7-85d8-126fabc486e0

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