CPSCGeneral Alert

SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)

Name: SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)
Brand: SOUNDBOKS
SKU: CPSC-22737
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 31 mars 2022ID du rappel: 22737Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The lithium-ion battery can overheat, posing a fire hazard.

Description du produit & Identification

This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

Produits concernés

SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2022/SOUNDBOKS-Recalls-Bluetooth-Speakers-with-Lithium-Ion-Batteries-Due-to-Fire-Hazard-Recall-Alert
Title	SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/p1_0.png
Images › 1 › Caption	Recalled SOUNDBOKS (Gen. 3) speaker
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/p2_0.png
Images › 2 › Caption	Side view of the recalled SOUNDBOKS (Gen. 3) speaker
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/p3_0.png
Images › 3 › Caption	BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/p4.png
Images › 4 › Caption	Serial number location printed on the slot-in compartment on the side of the speaker
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/p5.png
Images › 5 › Caption	Close-up of serial number location printed on the slot-in compartment on the side of the speaker
Hazards › Name	The lithium-ion battery can overheat, posing a fire hazard.
Injuries › Name	None reported
Products › Name	SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries
Products › Number Of Units	About 6,700
Recall I D	9275
Remedies › Name	Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.
Importers › Name	SOUNDBOKS Inc., of Santa Monica, California
Retailers › Name	Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.
Recall Date	2022-03-31T00:00:00
Description	This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
Recall Number	22737
Remedy Options › Option	Repair
Consumer Contact	SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
Last Publish Date	2022-03-31T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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🚨 SAFETY ALERT: SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)

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