Home/Recalls/CPSC-22737
CPSCGeneral Alert

SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Haza...

Published: March 31, 2022Recall ID: 22737Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery can overheat, posing a fire hazard.

Product Description & Identification

This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

Affected Products

SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/SOUNDBOKS-Recalls-Bluetooth-Speakers-with-Lithium-Ion-Batteries-Due-to-Fire-Hazard-Recall-Alert
TitleSOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/p1_0.png
Images › 1 › CaptionRecalled SOUNDBOKS (Gen. 3) speaker
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/p2_0.png
Images › 2 › CaptionSide view of the recalled SOUNDBOKS (Gen. 3) speaker
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/p3_0.png
Images › 3 › CaptionBATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/p4.png
Images › 4 › CaptionSerial number location printed on the slot-in compartment on the side of the speaker
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/p5.png
Images › 5 › CaptionClose-up of serial number location printed on the slot-in compartment on the side of the speaker
Hazards › NameThe lithium-ion battery can overheat, posing a fire hazard.
Injuries › NameNone reported
Products › NameSOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries
Products › Number Of UnitsAbout 6,700
Recall I D9275
Remedies › NameConsumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.
Importers › NameSOUNDBOKS Inc., of Santa Monica, California
Retailers › NameOnline at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.
Recall Date2022-03-31T00:00:00
DescriptionThis recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
Recall Number22737
Remedy Options › OptionRepair
Consumer ContactSOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
Last Publish Date2022-03-31T00:00:00
Manufacturer Countries › CountryChina