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Australia ProductsHeating and coo...

Response Radiance

Name: Response Radiance
Brand: Response
SKU: AU-9621813f-98cb-4600-bd66-96295f2b22f4
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 3 juin 2022ID du rappel: 9621813f-98cb-4600-bd66-96295f2b22f4Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The glass part of the grille may overheat, shatter and fall from the product if one or both of the Tungsten-Halogen heat globes are switched on.

Description du produit & Identification

Reason / Defects: The glass part of the grille may overheat, shatter and fall from the product if one or both of the Tungsten-Halogen heat globes are switched on. Hazards: If the glass shatters the user could experience burns or lacerations. What to do: Consumers should stop using the product. Consumers should contact Fantech Pty Ltd by telephone 03 9554 7828, or email: cthompson@fantech.com.au to arrange for the unit to be repaired, replaced or obtain a refund.

Produits concernés

3 in 1 bathroom heater, exhaust fan and light

Additional Source Details

Field	Value
Guid › #text	9621813f-98cb-4600-bd66-96295f2b22f4
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/response-radiance
Pub Date	Fri, 03 Jun 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Fantech%20Pty%20Ltd%20Response%20Radiance%20-%20package.jpg?itok=gdfpZxUB

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Response Radiance?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Heating and cooling products","Home electrical appliances","Lighting"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Response Radiance

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https://therecallfile.com/fr/recalls/response-radiance/AU-9621813f-98cb-4600-bd66-96295f2b22f4

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