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Australia ProductsClothing (daywear)

Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features

Name: Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features
Brand: Patagonia
SKU: AU-0eb95ff2-605b-4595-9ea5-b8e25e9b84b9
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 7 juillet 2021ID du rappel: 0eb95ff2-605b-4595-9ea5-b8e25e9b84b9Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The products are labelled indicating that they have a protection level of UPF (Ultraviolet Protection Factor) 50+, however they may only have a protection level of UPF 17.5.

Description du produit & Identification

Reason / Defects: The products are labelled indicating that they have a protection level of UPF (Ultraviolet Protection Factor) 50+, however they may only have a protection level of UPF 17.5. Hazards: If the products do not offer the indicated level of protection, the wearer may be exposed to greater levels of UV radiation than expected. This may lead to sunburn and may pose a risk of serious and sometimes irreversible damage to skin. What to do: Consumers should visit www.patagonia.com.au or the place of purchase to organise to return the product and receive a full refund or credit. For more information, consumers can contact Patagonia on 1800 326 889, contact@patagonia.com.au or via the website www.patagonia.com.au

Produits concernés

Tropic Comfort Tops: Women's Tropic Comfort Crew Women's Tropic Comfort Hoody Men's Tropic Comfort Crew II Men's Tropic Comfort Hoody II Capilene Cool Daily Tops: Men's and women's Cool Daily Shirts (with and without graphics) Men's and women's long sleeve Cool Daily Shirts (with and without graphics) Men's and women's Cool Daily Hoody Boys' and girls' long sleeve Cool Daily T-Shirt Baby Cool Daily Crew Capilene Cool Daily Sun Mask Affected shirts were manufactured between 2019-2021. See attached list of styles for identifying numbers and photographs

Additional Source Details

Field	Value
Guid › #text	0eb95ff2-605b-4595-9ea5-b8e25e9b84b9
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/patagonia-tropic-comfort-tops-capilene-cool-daily-tops-and-capilene-cool-daily-sun-mask-updated-identifying-features
Pub Date	Wed, 07 Jul 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Capilene%20Cool%20Daily%20Long%20Sleeve%20Shirt.jpg?itok=PP8F0-hz

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Clothing (daywear)","Camping"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features

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