Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features
AustraliaPatagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features
Motivo del Retiro / Peligro
TranslatedThe products are labelled indicating that they have a protection level of UPF (Ultraviolet Protection Factor) 50+, however they may only have a protection level of UPF 17.5.
Descripción del Producto e Identificación
TranslatedReason / Defects: The products are labelled indicating that they have a protection level of UPF (Ultraviolet Protection Factor) 50+, however they may only have a protection level of UPF 17.5. Hazards: If the products do not offer the indicated level of protection, the wearer may be exposed to greater levels of UV radiation than expected. This may lead to sunburn and may pose a risk of serious and sometimes irreversible damage to skin. What to do: Consumers should visit www.patagonia.com.au or the place of purchase to organise to return the product and receive a full refund or credit. For more information, consumers can contact Patagonia on 1800 326 889, contact@patagonia.com.au or via the website www.patagonia.com.au
Productos Afectados
TranslatedTropic Comfort Tops: Women's Tropic Comfort Crew Women's Tropic Comfort Hoody Men's Tropic Comfort Crew II Men's Tropic Comfort Hoody II Capilene Cool Daily Tops: Men's and women's Cool Daily Shirts (with and without graphics) Men's and women's long sleeve Cool Daily Shirts (with and without graphics) Men's and women's Cool Daily Hoody Boys' and girls' long sleeve Cool Daily T-Shirt Baby Cool Daily Crew Capilene Cool Daily Sun Mask Affected shirts were manufactured between 2019-2021. See attached list of styles for identifying numbers and photographs
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 0eb95ff2-605b-4595-9ea5-b8e25e9b84b9 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/patagonia-tropic-comfort-tops-capilene-cool-daily-tops-and-capilene-cool-daily-sun-mask-updated-identifying-features |
| Pub Date | Wed, 07 Jul 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Capilene%20Cool%20Daily%20Long%20Sleeve%20Shirt.jpg?itok=PP8F0-hz |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Clothing (daywear)","Camping"]
- DistributionAustralia
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🚨 SAFETY ALERT: Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features Check if your household is affected: https://therecallfile.com/es/recalls/patagonia-tropic-comfort-tops-capilene-cool-daily-tops-and-capilene-co/AU-0eb95ff2-605b-4595-9ea5-b8e25e9b84b9
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