Monoprice Recalls Ethernet Cables Due to Fire Hazard
USMonoprice Recalls Ethernet Cables Due to Fire Hazard
Motif du rappel / Danger
TranslatedThe cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.
Description du produit & Identification
TranslatedThis recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.
Produits concernés
TranslatedMonoprice Category 6 Ethernet Bulk CMR Communications Cables
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Monoprice-Recalls-Ethernet-Cables-Due-to-Fire-Hazard |
| Title | Monoprice Recalls Ethernet Cables Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-94413AM.png |
| Images › 1 › Caption | Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cables box |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-94421AM.png |
| Images › 2 › Caption | Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-94431AM.png |
| Images › 3 › Caption | Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable jacket marking |
| Hazards › Name | The cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame. |
| Injuries › Name | None reported. |
| Products › Name | Monoprice Category 6 Ethernet Bulk CMR Communications Cables |
| Products › Number Of Units | About 10,800 |
| Recall I D | 8903 |
| Remedies › Name | Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge. |
| Importers › Name | Monoprice Inc., of Brea, Calif. |
| Retailers › Name | Online at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018 through February 2020 for between $20 and $130 per box, depending on length and color. |
| Recall Date | 2020-09-16T00:00:00 |
| Description | This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface. |
| Recall Number | 20184 |
| Remedy Options › Option | Replace |
| Consumer Contact | Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information. |
| Last Publish Date | 2020-09-16T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Monoprice Recalls Ethernet Cables Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Monoprice Recalls Ethernet Cables Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/monoprice-recalls-ethernet-cables-due-to-fire-hazard/CPSC-20184
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