CPSCGeneral Alert

Monoprice Recalls Ethernet Cables Due to Fire Hazard

Publicado: 16 de septiembre de 2020ID de Retiro: 20184Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.

Descripción del Producto e Identificación

This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.

Productos Afectados

Monoprice Category 6 Ethernet Bulk CMR Communications Cables

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Monoprice-Recalls-Ethernet-Cables-Due-to-Fire-Hazard
TitleMonoprice Recalls Ethernet Cables Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-94413AM.png
Images › 1 › CaptionRecalled Monoprice Category 6 Ethernet Bulk CMR Communications Cables box
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-94421AM.png
Images › 2 › CaptionRecalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-94431AM.png
Images › 3 › CaptionRecalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable jacket marking
Hazards › NameThe cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.
Injuries › NameNone reported.
Products › NameMonoprice Category 6 Ethernet Bulk CMR Communications Cables
Products › Number Of UnitsAbout 10,800
Recall I D8903
Remedies › NameConsumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.
Importers › NameMonoprice Inc., of Brea, Calif.
Retailers › NameOnline at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018 through February 2020 for between $20 and $130 per box, depending on length and color.
Recall Date2020-09-16T00:00:00
DescriptionThis recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.
Recall Number20184
Remedy Options › OptionReplace
Consumer ContactMonoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.
Last Publish Date2020-09-16T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Monoprice Recalls Ethernet Cables Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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