Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)
USJoovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.
Description du produit & Identification
TranslatedThis recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.
Produits concernés
TranslatedZoom 360 Ultralight jogging strollers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Joovy-Recalls-Zoom-360-Ultralight-Jogging-Strollers-Due-to-Fall-Hazard-Recall-Alert |
| Title | Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1-100942AM.png |
| Images › Caption | Recalled Jovvy Zoom 360 Ultralight stroller |
| Hazards › Name | The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard. |
| Injuries › Name | There have been 25 incidents of restricted front wheel movement reported, including 12 incidents where the wheel fork bearing wore through the housing and detached, with one fall resulting in bruises when the user fell onto the stroller. |
| Products › Name | Zoom 360 Ultralight jogging strollers |
| Products › Number Of Units | About 9,200 |
| Recall I D | 9155 |
| Remedies › Name | Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly. |
| Importers › Name | Joovy Holding Co., of Dallas, Texas |
| Retailers › Name | Independent specialty juvenile stores nationwide and online at Joovy.com, Amazon.com, BuyBuyBaby.com and Target.com from May 2020 through December 2020 for about $250. |
| Recall Date | 2021-10-07T00:00:00 |
| Description | This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair. |
| Recall Number | 22701 |
| Remedy Options › Option | Repair |
| Consumer Contact | Joovy at 800-495-8718 from 8 a.m. to 5:30 p.m. CT Monday through Friday, email at zoom360@joovy.com online at www.joovy.com and click on "Voluntary Recall of Zoom 360 Ultralight 806X Front Fork Bearing mfg. between March 2020-October 2020" for more information. |
| Last Publish Date | 2021-10-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/joovy-recalls-zoom-360-ultralight-jogging-strollers-due-to-fall-hazard/CPSC-22701
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