CPSCGeneral Alert

Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)

Name: Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)
Brand: Joovy
SKU: CPSC-22701
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 7 de octubre de 2021ID de Retiro: 22701Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.

Descripción del Producto e Identificación

This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.

Productos Afectados

Zoom 360 Ultralight jogging strollers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2022/Joovy-Recalls-Zoom-360-Ultralight-Jogging-Strollers-Due-to-Fall-Hazard-Recall-Alert
Title	Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)
Images › U R L	https://www.cpsc.gov/s3fs-public/1-100942AM.png
Images › Caption	Recalled Jovvy Zoom 360 Ultralight stroller
Hazards › Name	The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.
Injuries › Name	There have been 25 incidents of restricted front wheel movement reported, including 12 incidents where the wheel fork bearing wore through the housing and detached, with one fall resulting in bruises when the user fell onto the stroller.
Products › Name	Zoom 360 Ultralight jogging strollers
Products › Number Of Units	About 9,200
Recall I D	9155
Remedies › Name	Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly.
Importers › Name	Joovy Holding Co., of Dallas, Texas
Retailers › Name	Independent specialty juvenile stores nationwide and online at Joovy.com, Amazon.com, BuyBuyBaby.com and Target.com from May 2020 through December 2020 for about $250.
Recall Date	2021-10-07T00:00:00
Description	This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.
Recall Number	22701
Remedy Options › Option	Repair
Consumer Contact	Joovy at 800-495-8718 from 8 a.m. to 5:30 p.m. CT Monday through Friday, email at zoom360@joovy.com online at www.joovy.com and click on "Voluntary Recall of Zoom 360 Ultralight 806X Front Fork Bearing mfg. between March 2020-October 2020" for more information.
Last Publish Date	2021-10-07T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)