Accueil/Tous les Rappels/AU-b5d562c7-b230-4535-835c-d985cebc5cf4
Australia ProductsChild car seats

Joie i-Travvel Car Seat

Publié le: 5 mars 2020ID du rappel: b5d562c7-b230-4535-835c-d985cebc5cf4Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Testing of the product has identified safety concerns. In the event of an accident, the harness anchor point may detach from the frame of the car seat.

Description du produit & Identification

Reason / Defects: Testing of the product has identified safety concerns. In the event of an accident, the harness anchor point may detach from the frame of the car seat. Hazards: If the harness anchor point detaches, the child may not be adequately restrained, which may result in serious injury or death to the child. What to do: Consumers should immediately stop using the product and return the product to the place of purchase for a full refund or store credit. For more information, consumers can contact the place of purchase or contact the Joie Baby AU Consumer Hotline on 02 8197 9962 (Monday to Sunday, 8am - 4pm AEST).

Produits concernés

Children's car seat (ages 0-4) Joie i-Travvel Car Seat Model numbers C1209BANOR600 or C1209BATBK600

Additional Source Details

FieldValue
Guid › #textb5d562c7-b230-4535-835c-d985cebc5cf4
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/joie-i-travvel-car-seat
Pub DateThu, 05 Mar 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/i%20Travvel%20SIG%20TrueBlack%20LtAng%20C1209BATBK600.jpg?itok=s-NSX3I6

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Joie i-Travvel Car Seat?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueChild car seats
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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