Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard
USJetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe rear wheel can loosen or fall off the scooter, posing a fall hazard to children.
Description du produit & Identification
TranslatedThis recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468
Produits concernés
TranslatedJetson Nova and Star 3-Wheel Kick Scooters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Jetson-Electric-Bikes-Recalls-Nova-and-Star-3-Wheel-Kick-Childrens-Scooters-Due-to-Fall-Hazard |
| Title | Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/jetson-scooters.png |
| Images › 1 › Caption | Recalled Jetson Nova and Star 3-Wheel Kick Scooters |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/jetson-model-serial-number.png |
| Images › 2 › Caption | Location of model number and serial number on the footrest of the recalled Jetson Nova and Star 3-Wheel Kick Scooters |
| Hazards › Name | The rear wheel can loosen or fall off the scooter, posing a fall hazard to children. |
| Injuries › Name | The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face. |
| Products › Name | Jetson Nova and Star 3-Wheel Kick Scooters |
| Products › Number Of Units | About 15,300 |
| Recall I D | 9636 |
| Remedies › Name | Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit. |
| Importers › Name | Jetson Electric Bikes, of Brooklyn, New York |
| Retailers › Name | Target stores nationwide and online at Target.com and www.ridejetson.com from September 2022 through February 2023 for about $40. |
| Recall Date | 2023-06-01T00:00:00 |
| Description | This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468 |
| Distributors › Name | Jetson Electric Bikes, of Brooklyn, New York |
| Recall Number | 23211 |
| Remedy Options › Option | Repair |
| Consumer Contact | Online at www.ridejetson.com and click on "Product Recall" or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday. |
| Last Publish Date | 2023-06-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/jetson-electric-bikes-recalls-nova-and-star-3-wheel-kick-children-s-sc/CPSC-23211
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