Home/Recalls/CPSC-23211
CPSCGeneral Alert

Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due...

Published: June 1, 2023Recall ID: 23211Category: generalCountry: US

Reason for Recall / Hazard

The rear wheel can loosen or fall off the scooter, posing a fall hazard to children.

Product Description & Identification

This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468

Affected Products

Jetson Nova and Star 3-Wheel Kick Scooters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Jetson-Electric-Bikes-Recalls-Nova-and-Star-3-Wheel-Kick-Childrens-Scooters-Due-to-Fall-Hazard
TitleJetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/jetson-scooters.png
Images › 1 › CaptionRecalled Jetson Nova and Star 3-Wheel Kick Scooters
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/jetson-model-serial-number.png
Images › 2 › CaptionLocation of model number and serial number on the footrest of the recalled Jetson Nova and Star 3-Wheel Kick Scooters
Hazards › NameThe rear wheel can loosen or fall off the scooter, posing a fall hazard to children.
Injuries › NameThe firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face.
Products › NameJetson Nova and Star 3-Wheel Kick Scooters
Products › Number Of UnitsAbout 15,300
Recall I D9636
Remedies › NameConsumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.
Importers › NameJetson Electric Bikes, of Brooklyn, New York
Retailers › NameTarget stores nationwide and online at Target.com and www.ridejetson.com from September 2022 through February 2023 for about $40.
Recall Date2023-06-01T00:00:00
DescriptionThis recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468
Distributors › NameJetson Electric Bikes, of Brooklyn, New York
Recall Number23211
Remedy Options › OptionRepair
Consumer ContactOnline at www.ridejetson.com and click on "Product Recall" or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday.
Last Publish Date2023-06-01T00:00:00
Manufacturer Countries › CountryChina