Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
USHype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Recalling Firm: Hype Wireless Ltd, of Edison, N.J.
Motif du rappel / Danger
TranslatedThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Description du produit & Identification
TranslatedThis recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.
Produits concernés
TranslatedSelf-balancing scooters/hoverboards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Hype-Wireless-Recalls-Self-Balancing-Scooters-Hoverboards |
| Title | Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16217.16217a.jpg |
| Images › 1 › Caption | Recalled hoverboard |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16217.16217b.jpg |
| Images › 2 › Caption | Recalled hoverboard |
| Hazards › Name | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. |
| Injuries › Name | Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage. |
| Products › Name | Self-balancing scooters/hoverboards |
| Products › Type | Powered Scooters or Skateboards |
| Products › Category I D | 68246 |
| Products › Number Of Units | About 25,000 |
| Recall I D | 7793 |
| Remedies › Name | Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement. |
| Importers › Name | Hype Wireless Ltd, of Edison, N.J. |
| Retailers › Name | Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500. |
| Recall Date | 2016-07-06T00:00:00 |
| Description | This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter. |
| Recall Number | 16217 |
| Manufacturers › Name | Hype Wireless Ltd, of Edison, N.J. |
| Remedy Options › Option | Replace |
| Consumer Contact | Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information. |
| Last Publish Date | 2016-07-06T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableHype Wireless Ltd, of Edison, N.J.
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🚨 SAFETY ALERT: Hype Wireless Ltd, of Edison, N.J. - Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/hype-wireless-recalls-self-balancing-scooters-hoverboards-due-to-fire/CPSC-16217
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