CPSCGeneral Alert

Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Name: Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Brand: Hype Wireless Ltd, of Edison, N.J.
SKU: CPSC-16217
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 6. Juli 2016Rückruf-ID: 16217Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Produktbeschreibung & Identifikation

This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.

Betroffene Produkte

Self-balancing scooters/hoverboards

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2016/Hype-Wireless-Recalls-Self-Balancing-Scooters-Hoverboards
Title	Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16217.16217a.jpg
Images › 1 › Caption	Recalled hoverboard
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16217.16217b.jpg
Images › 2 › Caption	Recalled hoverboard
Hazards › Name	The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › Name	Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
Products › Name	Self-balancing scooters/hoverboards
Products › Type	Powered Scooters or Skateboards
Products › Category I D	68246
Products › Number Of Units	About 25,000
Recall I D	7793
Remedies › Name	Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
Importers › Name	Hype Wireless Ltd, of Edison, N.J.
Retailers › Name	Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
Recall Date	2016-07-06T00:00:00
Description	This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.
Recall Number	16217
Manufacturers › Name	Hype Wireless Ltd, of Edison, N.J.
Remedy Options › Option	Replace
Consumer Contact	Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.
Last Publish Date	2016-07-06T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenHype Wireless Ltd, of Edison, N.J.

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Hype Wireless Ltd, of Edison, N.J. - Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Check if your household is affected:
https://therecallfile.com/de/recalls/hype-wireless-recalls-self-balancing-scooters-hoverboards-due-to-fire/CPSC-16217

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