ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
USElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
Motif du rappel / Danger
TranslatedThe bicycle frame can break while riding, posing fall and injury hazards to the user.
Description du produit & Identification
TranslatedThis recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Produits concernés
TranslatedElliptiGO Arc bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/ElliptiGO-Recalls-Arc-Model-Stand-Up-Bicycles-Due-to-Fall-and-Injury-Hazards |
| Title | ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1--104822AM.png |
| Images › Caption | Recalled ElliptiGO Arc bicycle (side and front views) |
| Hazards › Name | The bicycle frame can break while riding, posing fall and injury hazards to the user. |
| Injuries › Name | ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet. |
| Products › Name | ElliptiGO Arc bicycles |
| Products › Number Of Units | About 3,800 (In addition, about 31 were sold in Canada) |
| Recall I D | 9153 |
| Remedies › Name | Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike. |
| Importers › Name | ElliptiGO Inc., of Solana Beach, Calif. |
| Retailers › Name | Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500. |
| Recall Date | 2021-10-06T00:00:00 |
| Description | This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components. |
| Recall Number | 22003 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76487r-eng.php |
| Consumer Contact | ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information. |
| Last Publish Date | 2021-10-06T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/elliptigo-recalls-arc-model-stand-up-bicycles-due-to-fall-and-injury-h/CPSC-22003
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