CPSCGeneral Alert
ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
Published: October 6, 2021Recall ID: 22003Category: generalCountry: US
Reason for Recall / Hazard
The bicycle frame can break while riding, posing fall and injury hazards to the user.
Product Description & Identification
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Affected Products
ElliptiGO Arc bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/ElliptiGO-Recalls-Arc-Model-Stand-Up-Bicycles-Due-to-Fall-and-Injury-Hazards |
| Title | ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1--104822AM.png |
| Images › Caption | Recalled ElliptiGO Arc bicycle (side and front views) |
| Hazards › Name | The bicycle frame can break while riding, posing fall and injury hazards to the user. |
| Injuries › Name | ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet. |
| Products › Name | ElliptiGO Arc bicycles |
| Products › Number Of Units | About 3,800 (In addition, about 31 were sold in Canada) |
| Recall I D | 9153 |
| Remedies › Name | Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike. |
| Importers › Name | ElliptiGO Inc., of Solana Beach, Calif. |
| Retailers › Name | Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500. |
| Recall Date | 2021-10-06T00:00:00 |
| Description | This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components. |
| Recall Number | 22003 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76487r-eng.php |
| Consumer Contact | ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information. |
| Last Publish Date | 2021-10-06T00:00:00 |
| Manufacturer Countries › Country | Taiwan |