Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard
Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe Stem Raiser can shift during use, causing the bicycle's handlebar to shift unexpectantly, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves Delta Cycle and Dimension Stem Raisers with the model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high.
Produits concernés
TranslatedDelta Cycle and Dimension Stem Raisers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Delta-Cycle-Recalls-Bicycle-Stem-Raisers-Due-to-Fall-Hazard |
| Title | Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/TD3418B-or-SM1979.png |
| Images › 1 › Caption | Recalled Delta Cycle and Dimension Stem Raiser (TD3418B or SM1979) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/TD3418S.png |
| Images › 2 › Caption | Recalled Delta Cycle and Dimension Stem Raiser (TD3418S) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/TD3418B-or-SM1977.png |
| Images › 3 › Caption | Recalled Delta Cycle and Dimension Stem Raiser (TD3418B or SM1977) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/TD3318S.png |
| Images › 4 › Caption | Recalled Delta Cycle and Dimension Stem Raiser (TD3318S) |
| Hazards › Name | The Stem Raiser can shift during use, causing the bicycle's handlebar to shift unexpectantly, posing a fall hazard. |
| Injuries › Name | The firm has received one report of a stem raiser shifting during use. No injuries have been reported. |
| Products › Name | Delta Cycle and Dimension Stem Raisers |
| Products › Number Of Units | About 500,000 (In addition, about 8,510 were sold in Canada) |
| Recall I D | 9920 |
| Remedies › Name | Consumers should immediately stop using the recalled stem raisers, and contact Delta Cycle to schedule a free repair at an independent bicycle dealer. |
| Importers › Name | Delta Cycle, of Foxborough, Massachusetts |
| Retailers › Name | REI and local bicycle stores nationwide and online at Designbydelta.com and Amazon.com from January 1998 through January 2024 for about $46. |
| Recall Date | 2024-04-11T00:00:00 |
| Description | This recall involves Delta Cycle and Dimension Stem Raisers with the model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high. |
| Recall Number | 24194 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/delta-cycle-stem-raisers-recalled-due-fall-hazard |
| Consumer Contact | Delta Cycle at 800-474-6615 from 9 a.m. to 5 p.m. ET Monday through Friday, email at stemrecall@designbydelta.com, or online at www.designbydelta.com/stemrecall or at www.designbydelta.com and click on "Stem Recall" at the bottom of the page for more information. |
| Last Publish Date | 2024-04-11T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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