CPSCGeneral Alert

Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard

Name: Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard
Brand: Delta Cycle
SKU: CPSC-24194
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 11. April 2024Rückruf-ID: 24194Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The Stem Raiser can shift during use, causing the bicycle's handlebar to shift unexpectantly, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves Delta Cycle and Dimension Stem Raisers with the model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high.

Betroffene Produkte

Delta Cycle and Dimension Stem Raisers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Delta-Cycle-Recalls-Bicycle-Stem-Raisers-Due-to-Fall-Hazard
Title	Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/TD3418B-or-SM1979.png
Images › 1 › Caption	Recalled Delta Cycle and Dimension Stem Raiser (TD3418B or SM1979)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/TD3418S.png
Images › 2 › Caption	Recalled Delta Cycle and Dimension Stem Raiser (TD3418S)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/TD3418B-or-SM1977.png
Images › 3 › Caption	Recalled Delta Cycle and Dimension Stem Raiser (TD3418B or SM1977)
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/TD3318S.png
Images › 4 › Caption	Recalled Delta Cycle and Dimension Stem Raiser (TD3318S)
Hazards › Name	The Stem Raiser can shift during use, causing the bicycle's handlebar to shift unexpectantly, posing a fall hazard.
Injuries › Name	The firm has received one report of a stem raiser shifting during use. No injuries have been reported.
Products › Name	Delta Cycle and Dimension Stem Raisers
Products › Number Of Units	About 500,000 (In addition, about 8,510 were sold in Canada)
Recall I D	9920
Remedies › Name	Consumers should immediately stop using the recalled stem raisers, and contact Delta Cycle to schedule a free repair at an independent bicycle dealer.
Importers › Name	Delta Cycle, of Foxborough, Massachusetts
Retailers › Name	REI and local bicycle stores nationwide and online at Designbydelta.com and Amazon.com from January 1998 through January 2024 for about $46.
Recall Date	2024-04-11T00:00:00
Description	This recall involves Delta Cycle and Dimension Stem Raisers with the model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high.
Recall Number	24194
Remedy Options › Option	Repair
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/delta-cycle-stem-raisers-recalled-due-fall-hazard
Consumer Contact	Delta Cycle at 800-474-6615 from 9 a.m. to 5 p.m. ET Monday through Friday, email at stemrecall@designbydelta.com, or online at www.designbydelta.com/stemrecall or at www.designbydelta.com and click on "Stem Recall" at the bottom of the page for more information.
Last Publish Date	2024-04-11T00:00:00
Manufacturer Countries › Country	Taiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard