Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
USBambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
Motif du rappel / Danger
TranslatedWhen the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
Description du produit & Identification
TranslatedThis recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.
Produits concernés
TranslatedBambu Lab A1 3D printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Bambu-Lab-Recalls-A1-3D-Printers-Due-to-Electric-Shock-and-Fire-Hazards |
| Title | Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/0BambuA1.png |
| Images › 1 › Caption | Recalled Bambu Lab A1 Printer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1BambuA1x-axis.jpg |
| Images › 2 › Caption | Bambu Lab and "A1" are located on the x-axis motor |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3Bambucodesticker.jpg |
| Images › 3 › Caption | QR code sticker on the rear of recalled 3D printer has "A" in the sixth digit |
| Hazards › Name | When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards. |
| Injuries › Name | The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported. |
| Products › Name | Bambu Lab A1 3D printers |
| Products › Number Of Units | About 12,800 |
| Recall I D | 9972 |
| Remedies › Name | Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers. |
| Importers › Name | Bambu Lab USA Inc., of Austin, Texas |
| Retailers › Name | Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560. |
| Recall Date | 2024-06-13T00:00:00 |
| Description | This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover. |
| Recall Number | 24264 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information. |
| Last Publish Date | 2024-06-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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