CPSCGeneral Alert
Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
Published: June 13, 2024Recall ID: 24264Category: generalCountry: US
Reason for Recall / Hazard
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
Product Description & Identification
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.
Affected Products
Bambu Lab A1 3D printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Bambu-Lab-Recalls-A1-3D-Printers-Due-to-Electric-Shock-and-Fire-Hazards |
| Title | Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/0BambuA1.png |
| Images › 1 › Caption | Recalled Bambu Lab A1 Printer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1BambuA1x-axis.jpg |
| Images › 2 › Caption | Bambu Lab and "A1" are located on the x-axis motor |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3Bambucodesticker.jpg |
| Images › 3 › Caption | QR code sticker on the rear of recalled 3D printer has "A" in the sixth digit |
| Hazards › Name | When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards. |
| Injuries › Name | The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported. |
| Products › Name | Bambu Lab A1 3D printers |
| Products › Number Of Units | About 12,800 |
| Recall I D | 9972 |
| Remedies › Name | Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers. |
| Importers › Name | Bambu Lab USA Inc., of Austin, Texas |
| Retailers › Name | Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560. |
| Recall Date | 2024-06-13T00:00:00 |
| Description | This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover. |
| Recall Number | 24264 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information. |
| Last Publish Date | 2024-06-13T00:00:00 |
| Manufacturer Countries › Country | China |