Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning
USUsines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning
Recalling Firm: White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater)
Motivo del Retiro / Peligro
TranslatedThe power handle can short circuit and overheat, posing fire and burn hazards
Descripción del Producto e Identificación
TranslatedThe recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.
Productos Afectados
TranslatedUsines Giant Factories Gas Water Heaters with Emerson control valves
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Usines-Giant-Factories-Recalls-Gas-Water-Heaters-with-Emerson-Control-Valves-Due-to-Risk-of-Carbon-Monoxide-Poisoning |
| Title | Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-101026AM.png |
| Images › 1 › Caption | Recalled Usines Giant Factories Water Heaters |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-101036AM.png |
| Images › 2 › Caption | Recalled Usines Giant Factories heater product label |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-101042AM.png |
| Images › 3 › Caption | Recalled Emerson Control Valve |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-01104AM.png |
| Images › 4 › Caption | Model Number and Date Code of the Control Valves |
| Hazards › Name | The power handle can short circuit and overheat, posing fire and burn hazards |
| Injuries › Name | None reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide. |
| Products › Name | Usines Giant Factories Gas Water Heaters with Emerson control valves |
| Products › Number Of Units | About 168 (in addition, about 10,832 were sold in Canada) |
| Recall I D | 9167 |
| Remedies › Name | Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home. |
| Retailers › Name | BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100. |
| Recall Date | 2021-11-03T00:00:00 |
| Description | The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839. |
| Recall Number | 22016 |
| Manufacturers › 1 › Name | White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve) |
| Manufacturers › 2 › Name | Usines Giant Factories Inc., of Canada (heater) |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/white-rodgers-gen-ii-intellivent-natural-gas-and-propane-control-valves-installed |
| Consumer Contact | Giant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information. |
| Last Publish Date | 2021-11-03T00:00:00 |
| Manufacturer Countries › 1 › Country | Canada (heater) |
| Manufacturer Countries › 2 › Country | Mexico (valve) |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableWhite-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater)
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🚨 SAFETY ALERT: White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater) - Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning Check if your household is affected: https://therecallfile.com/es/recalls/usines-giant-factories-recalls-gas-water-heaters-with-emerson-control/CPSC-22016
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