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CPSCGeneral Alert

Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due...

Published: November 3, 2021Recall ID: 22016Category: generalCountry: US

Reason for Recall / Hazard

The power handle can short circuit and overheat, posing fire and burn hazards

Product Description & Identification

The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.

Affected Products

Usines Giant Factories Gas Water Heaters with Emerson control valves

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/Usines-Giant-Factories-Recalls-Gas-Water-Heaters-with-Emerson-Control-Valves-Due-to-Risk-of-Carbon-Monoxide-Poisoning
TitleUsines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-101026AM.png
Images › 1 › CaptionRecalled Usines Giant Factories Water Heaters
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-101036AM.png
Images › 2 › CaptionRecalled Usines Giant Factories heater product label
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-101042AM.png
Images › 3 › CaptionRecalled Emerson Control Valve
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-01104AM.png
Images › 4 › CaptionModel Number and Date Code of the Control Valves
Hazards › NameThe power handle can short circuit and overheat, posing fire and burn hazards
Injuries › NameNone reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide.
Products › NameUsines Giant Factories Gas Water Heaters with Emerson control valves
Products › Number Of UnitsAbout 168 (in addition, about 10,832 were sold in Canada)
Recall I D9167
Remedies › NameConsumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Retailers › NameBGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100.
Recall Date2021-11-03T00:00:00
DescriptionThe recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.
Recall Number22016
Manufacturers › 1 › NameWhite-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve)
Manufacturers › 2 › NameUsines Giant Factories Inc., of Canada (heater)
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/white-rodgers-gen-ii-intellivent-natural-gas-and-propane-control-valves-installed
Consumer ContactGiant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information.
Last Publish Date2021-11-03T00:00:00
Manufacturer Countries › 1 › CountryCanada (heater)
Manufacturer Countries › 2 › CountryMexico (valve)

Overview

  • Recalling FirmWhite-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater)
Official Agency Alert