Trek Bicycle Corporation (Australia) Pty Ltd – Base Bar on Model Year 2022 Speed Concept SLR Bicycles and Bontrager Aeolus RSI VR-C Handlebar/Stems fitted on Model Year 2021 and 2022 Emonda SLR Bicycles and supplied as an aftermarket part
AustraliaTrek Bicycle Corporation (Australia) Pty Ltd – Base Bar on Model Year 2022 Speed Concept SLR Bicycles and Bontrager Aeolus RSI VR-C Handlebar/Stems fitted on Model Year 2021 and 2022 Emonda SLR Bicycles and supplied as an aftermarket part
Motivo del Retiro / Peligro
TranslatedIf overloaded, the carbon Base Bar and Handlebar/Stem can crack.
Descripción del Producto e Identificación
TranslatedReason / Defects: If overloaded, the carbon Base Bar and Handlebar/Stem can crack. Hazards: If the Base Bar or Handlebar/Stem breaks, the rider could lose control of the bicycle and fall, leading to serious injury. What to do: Consumers should immediately stop using bicycles installed with the affected Base Bars and Handlebar/Stems. Consumers can contact an authorised Trek retailer to make an appointment for a replacement Base Bar or Handlebar/Stem, when available. Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
Productos Afectados
TranslatedBase Bar on all model year 2022 Speed Concept SLR bicycles (SLR 9, SLR 9 eTap, SLR 7, SLR 7 eTap and SLR 6 eTap) and Bontrager Aeolus RSL VR-C Handlebar/Stems fitted on all model year 2021 (SLR 6, SLR 6 eTap, SLR 7, SLR 7 eTap, SLR 8, SLR 9 and SLR 9 eTap) and 2022 (SLR 6 eTap, SLR 7, SLR 7 eTap, SLR 9 and SLR 9 eTap) Emonda SLR bicycles The Handlebar/Stems were also supplied as an aftermarket part (model years 2020, 2021 and 2022)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 70699b1e-ef36-49ff-991f-b23b28909c1f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/trek-bicycle-corporation-australia-pty-ltd-%E2%80%93-base-bar-on-model-year-2022-speed-concept-slr-bicycles-and-bontrager-aeolus-rsi-vr-c-handlebarstems-fitted-on-model-year-2021-and-2022-emonda-slr-bicycles-and-supplied-as-an |
| Pub Date | Thu, 28 Jul 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Emonda%20Bicycle.png?itok=FGahtQMu |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Trek Bicycle Corporation (Australia) Pty Ltd – Base Bar on Model Year 2022 Speed Concept SLR Bicycles and Bontrager A...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Trek Bicycle Corporation (Australia) Pty Ltd – Base Bar on Model Year 2022 Speed Concept SLR Bicycles and Bontrager Aeolus RSI VR-C Handlebar/Stems fitted on Model Year 2021 and 2022 Emonda SLR Bicycles and supplied as an aftermarket part Check if your household is affected: https://therecallfile.com/es/recalls/trek-bicycle-corporation-australia-pty-ltd-base-bar-on-model-year-2022/AU-70699b1e-ef36-49ff-991f-b23b28909c1f
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