STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard
STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard
Recalling Firm: STIHL Tirol GmbH, of Austria
Motivo del Retiro / Peligro
TranslatedThe docking station's printed circuit board can short circuit when exposed to moisture, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the docking station supplied with the STIHL iMOW, an autonomous battery-powered lawn mower. The docking stations are gray and orange. "iMOW" is displayed on the top of the mower and "STIHL" is displayed on the top of the mower and the top of the docking station. The recalled docking station's serial number is located on a label at the base of the docking station. The following models and serial numbers are included in this recall. Name Model Numbers iMow Serial Numbers Range Docking Station Serial Numbers Range STIHL iMOW RMI 422 RMI 522 RMI 632 437478902 to 443268968 437475057 to 443268971
Productos Afectados
TranslatedSTIHL docking stations sold with STIHL iMOW® robotic lawn mowers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/STIHL-Incorporated-Recalls-Docking-Stations-Sold-with-STIHL-iMOW-Robotic-Lawn-Mowers-Due-to-Fire-Hazard |
| Title | STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI422.jpg |
| Images › 1 › Caption | Recalled STIHL iMOW Model RMI 422 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/LabelshowingserialnumberofRecalledSTIHLiMOWModelRMI422.jpg |
| Images › 2 › Caption | Label showing serial number of Recalled STIHL iMOW Model RMI 422 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI522.jpg |
| Images › 3 › Caption | Recalled STIHL iMOW Model RMI 522 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/LabelofRecalledSTIHLiMOWModelRMI522showingserialnumber.jpg |
| Images › 4 › Caption | Label of Recalled STIHL iMOW Model RMI 522 showing serial number |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI632.jpg |
| Images › 5 › Caption | Recalled STIHL iMOW Model RMI 632 |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/LabelofRecalledSTIHLiMOWModelRMI632showingserialnumber.jpg |
| Images › 6 › Caption | Label of Recalled STIHL iMOW Model RMI 632 showing serial number |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/LocationofLabelonRecalledSTIHLiMOWDockingStation.jpg |
| Images › 7 › Caption | Location of Label on Recalled STIHL iMOW Docking Station |
| Hazards › Name | The docking station's printed circuit board can short circuit when exposed to moisture, posing a fire hazard. |
| Injuries › Name | STIHL has received eight reports of thermal overheating including two reports of fire. No injuries have been reported. |
| Products › Name | STIHL docking stations sold with STIHL iMOW® robotic lawn mowers |
| Products › Number Of Units | About 2,700 |
| Recall I D | 9569 |
| Remedies › Name | Consumers should immediately stop using the recalled STIHL iMOW docking stations and contact STIHL or an authorized STIHL servicing dealer for a free at-home repair of their docking station. |
| Importers › Name | STIHL Incorporated, of Virginia Beach, Virginia |
| Retailers › Name | Authorized STIHL independent dealers nationwide from January 2017 through July 2022 for between $1,400 and $2,600 for the iMOW and docking station. |
| Recall Date | 2023-03-16T00:00:00 |
| Description | This recall involves the docking station supplied with the STIHL iMOW, an autonomous battery-powered lawn mower. The docking stations are gray and orange. "iMOW" is displayed on the top of the mower and "STIHL" is displayed on the top of the mower and the top of the docking station. The recalled docking station's serial number is located on a label at the base of the docking station. The following models and serial numbers are included in this recall. Name Model Numbers iMow Serial Numbers Range Docking Station Serial Numbers Range STIHL iMOW RMI 422 RMI 522 RMI 632 437478902 to 443268968 437475057 to 443268971 |
| Recall Number | 23158 |
| Manufacturers › Name | STIHL Tirol GmbH, of Austria |
| Remedy Options › Option | Repair |
| Consumer Contact | STIHL at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/imow-docking-station or www.stihlusa.com and click on "iMOW Docking Station Recall" at the top of the webpage for more information. |
| Last Publish Date | 2023-03-16T00:00:00 |
| Manufacturer Countries › Country | Austria |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSTIHL Tirol GmbH, of Austria
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