CPSCGeneral Alert

STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard

Veröffentlicht: 16. März 2023Rückruf-ID: 23158Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The docking station's printed circuit board can short circuit when exposed to moisture, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves the docking station supplied with the STIHL iMOW, an autonomous battery-powered lawn mower. The docking stations are gray and orange. "iMOW" is displayed on the top of the mower and "STIHL" is displayed on the top of the mower and the top of the docking station. The recalled docking station's serial number is located on a label at the base of the docking station. The following models and serial numbers are included in this recall. Name Model Numbers iMow Serial Numbers Range Docking Station Serial Numbers Range STIHL iMOW RMI 422 RMI 522 RMI 632 437478902 to 443268968 437475057 to 443268971

Betroffene Produkte

STIHL docking stations sold with STIHL iMOW® robotic lawn mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/STIHL-Incorporated-Recalls-Docking-Stations-Sold-with-STIHL-iMOW-Robotic-Lawn-Mowers-Due-to-Fire-Hazard
TitleSTIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI422.jpg
Images › 1 › CaptionRecalled STIHL iMOW Model RMI 422
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/LabelshowingserialnumberofRecalledSTIHLiMOWModelRMI422.jpg
Images › 2 › CaptionLabel showing serial number of Recalled STIHL iMOW Model RMI 422
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI522.jpg
Images › 3 › CaptionRecalled STIHL iMOW Model RMI 522
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/LabelofRecalledSTIHLiMOWModelRMI522showingserialnumber.jpg
Images › 4 › CaptionLabel of Recalled STIHL iMOW Model RMI 522 showing serial number
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledSTIHLiMOWModelRMI632.jpg
Images › 5 › CaptionRecalled STIHL iMOW Model RMI 632
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/LabelofRecalledSTIHLiMOWModelRMI632showingserialnumber.jpg
Images › 6 › CaptionLabel of Recalled STIHL iMOW Model RMI 632 showing serial number
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/LocationofLabelonRecalledSTIHLiMOWDockingStation.jpg
Images › 7 › CaptionLocation of Label on Recalled STIHL iMOW Docking Station
Hazards › NameThe docking station's printed circuit board can short circuit when exposed to moisture, posing a fire hazard.
Injuries › NameSTIHL has received eight reports of thermal overheating including two reports of fire. No injuries have been reported.
Products › NameSTIHL docking stations sold with STIHL iMOW® robotic lawn mowers
Products › Number Of UnitsAbout 2,700
Recall I D9569
Remedies › NameConsumers should immediately stop using the recalled STIHL iMOW docking stations and contact STIHL or an authorized STIHL servicing dealer for a free at-home repair of their docking station.
Importers › NameSTIHL Incorporated, of Virginia Beach, Virginia
Retailers › NameAuthorized STIHL independent dealers nationwide from January 2017 through July 2022 for between $1,400 and $2,600 for the iMOW and docking station.
Recall Date2023-03-16T00:00:00
DescriptionThis recall involves the docking station supplied with the STIHL iMOW, an autonomous battery-powered lawn mower. The docking stations are gray and orange. "iMOW" is displayed on the top of the mower and "STIHL" is displayed on the top of the mower and the top of the docking station. The recalled docking station's serial number is located on a label at the base of the docking station. The following models and serial numbers are included in this recall. Name Model Numbers iMow Serial Numbers Range Docking Station Serial Numbers Range STIHL iMOW RMI 422 RMI 522 RMI 632 437478902 to 443268968 437475057 to 443268971
Recall Number23158
Manufacturers › NameSTIHL Tirol GmbH, of Austria
Remedy Options › OptionRepair
Consumer ContactSTIHL at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/imow-docking-station or www.stihlusa.com and click on "iMOW Docking Station Recall" at the top of the webpage for more information.
Last Publish Date2023-03-16T00:00:00
Manufacturer Countries › CountryAustria

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenSTIHL Tirol GmbH, of Austria
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: STIHL Tirol GmbH, of Austria - STIHL Incorporated Recalls Docking Stations Sold with STIHL iMOW Robotic Lawn Mowers Due to Fire Hazard

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https://therecallfile.com/de/recalls/stihl-incorporated-recalls-docking-stations-sold-with-stihl-imow-robot/CPSC-23158
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