CPSCGeneral Alert

Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

Name: Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)
Brand: Residential Elevators Inc., of Crawfordville, Fla.
SKU: CPSC-18733
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 29 de marzo de 2018ID de Retiro: 18733Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Descripción del Producto e Identificación

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.

Productos Afectados

Traction elevators

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2018/Residential-Elevators-Recalls-to-Inspect-Elevators-Due-to-Impact-Hazard-Recall-Alert
Title	Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Picture1_32.png
Images › 1 › Caption	Operating panel inside the elevator cab identifying the manufacturer
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Picture2_25.png
Images › 2 › Caption	The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Picture3_15.png
Images › 3 › Caption	The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Picture4_8.png
Images › 4 › Caption	Recalled traction elevator
Hazards › Name	The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
Injuries › Name	The firm has received four reports of the elevator cab rising unexpectedly to the top of the shaft. No injuries have been reported.
Products › Name	Traction elevators
Products › Number Of Units	About 3,700
Recall I D	8294
Remedies › Name	Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Retailers › Name	Residential Elevators' dealers and home builders nationwide from January 2015 through April 2017 for between $18,000 and $50,000.
Recall Date	2018-03-29T00:00:00
Description	This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.
Recall Number	18733
Manufacturers › Name	Residential Elevators Inc., of Crawfordville, Fla.
Remedy Options › Option	Repair
Consumer Contact	Residential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.
Last Publish Date	2018-03-29T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableResidential Elevators Inc., of Crawfordville, Fla.

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Residential Elevators Inc., of Crawfordville, Fla. - Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

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