Home/Recalls/CPSC-18733
CPSCGeneral Alert

Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

Published: March 29, 2018Recall ID: 18733Category: generalCountry: US

Reason for Recall / Hazard

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Product Description & Identification

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.

Affected Products

Traction elevators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Residential-Elevators-Recalls-to-Inspect-Elevators-Due-to-Impact-Hazard-Recall-Alert
TitleResidential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1_32.png
Images › 1 › CaptionOperating panel inside the elevator cab identifying the manufacturer
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture2_25.png
Images › 2 › CaptionThe door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture3_15.png
Images › 3 › CaptionThe door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture4_8.png
Images › 4 › CaptionRecalled traction elevator
Hazards › NameThe elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
Injuries › NameThe firm has received four reports of the elevator cab rising unexpectedly to the top of the shaft. No injuries have been reported.
Products › NameTraction elevators
Products › Number Of UnitsAbout 3,700
Recall I D8294
Remedies › NameConsumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Retailers › NameResidential Elevators' dealers and home builders nationwide from January 2015 through April 2017 for between $18,000 and $50,000.
Recall Date2018-03-29T00:00:00
DescriptionThis recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.
Recall Number18733
Manufacturers › NameResidential Elevators Inc., of Crawfordville, Fla.
Remedy Options › OptionRepair
Consumer ContactResidential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.
Last Publish Date2018-03-29T00:00:00
Manufacturer Countries › CountryUnited States

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Overview

  • Recalling FirmResidential Elevators Inc., of Crawfordville, Fla.
Recall Hazard Severity
Caution (Class III)
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