Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
USRelion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
Motivo del Retiro / Peligro
TranslatedThe batteries can overheat, posing thermal burn and fire hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
Productos Afectados
TranslatedRELiON InSight Series® lithium batteries
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Relion-Battery-Recalls-Relion-Insight-Series-Lithium-Batteries-Due-to-Thermal-Burn-and-Fire-Hazards |
| Title | Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledRELiONInSightSeries48Vlithiumionbatteries.JPG |
| Images › 1 › Caption | Recalled RELiON InSight Series® 48V lithium-ion batteries |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Serialnumbercanbelocatedonthesideofthebatterybelowthenegativeterminal.jpg |
| Images › 2 › Caption | Serial number can be located on the side of the battery below the negative terminal |
| Hazards › Name | The batteries can overheat, posing thermal burn and fire hazards. |
| Injuries › Name | The company has received five reports of batteries overheating. No injuries have been reported. |
| Products › Name | RELiON InSight Series® lithium batteries |
| Products › Number Of Units | About 7,250 (In addition, about 121 were sold in Canada) |
| Recall I D | 9549 |
| Remedies › Name | Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period. |
| Retailers › Name | Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350. |
| Recall Date | 2023-03-02T00:00:00 |
| Description | This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs). |
| Distributors › Name | RELiON Battery of Menomonee Falls, Wisconsin |
| Recall Number | 23140 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en |
| Consumer Contact | RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page. |
| Last Publish Date | 2023-03-02T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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