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CPSCGeneral Alert

Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards

Published: March 2, 2023Recall ID: 23140Category: generalCountry: US

Reason for Recall / Hazard

The batteries can overheat, posing thermal burn and fire hazards.

Product Description & Identification

This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).

Affected Products

RELiON InSight Series® lithium batteries

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Relion-Battery-Recalls-Relion-Insight-Series-Lithium-Batteries-Due-to-Thermal-Burn-and-Fire-Hazards
TitleRelion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledRELiONInSightSeries48Vlithiumionbatteries.JPG
Images › 1 › CaptionRecalled RELiON InSight Series® 48V lithium-ion batteries
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Serialnumbercanbelocatedonthesideofthebatterybelowthenegativeterminal.jpg
Images › 2 › CaptionSerial number can be located on the side of the battery below the negative terminal
Hazards › NameThe batteries can overheat, posing thermal burn and fire hazards.
Injuries › NameThe company has received five reports of batteries overheating. No injuries have been reported.
Products › NameRELiON InSight Series® lithium batteries
Products › Number Of UnitsAbout 7,250 (In addition, about 121 were sold in Canada)
Recall I D9549
Remedies › NameConsumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.
Retailers › NameAuthorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.
Recall Date2023-03-02T00:00:00
DescriptionThis recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
Distributors › NameRELiON Battery of Menomonee Falls, Wisconsin
Recall Number23140
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en
Consumer ContactRELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.
Last Publish Date2023-03-02T00:00:00
Manufacturer Countries › CountryChina

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    Caution (Class III)
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