CPSCGeneral Alert
Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Bu...
Published: March 2, 2023Recall ID: 23140Category: generalCountry: US
Reason for Recall / Hazard
The batteries can overheat, posing thermal burn and fire hazards.
Product Description & Identification
This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
Affected Products
RELiON InSight Series® lithium batteries
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Relion-Battery-Recalls-Relion-Insight-Series-Lithium-Batteries-Due-to-Thermal-Burn-and-Fire-Hazards |
| Title | Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledRELiONInSightSeries48Vlithiumionbatteries.JPG |
| Images › 1 › Caption | Recalled RELiON InSight Series® 48V lithium-ion batteries |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Serialnumbercanbelocatedonthesideofthebatterybelowthenegativeterminal.jpg |
| Images › 2 › Caption | Serial number can be located on the side of the battery below the negative terminal |
| Hazards › Name | The batteries can overheat, posing thermal burn and fire hazards. |
| Injuries › Name | The company has received five reports of batteries overheating. No injuries have been reported. |
| Products › Name | RELiON InSight Series® lithium batteries |
| Products › Number Of Units | About 7,250 (In addition, about 121 were sold in Canada) |
| Recall I D | 9549 |
| Remedies › Name | Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period. |
| Retailers › Name | Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350. |
| Recall Date | 2023-03-02T00:00:00 |
| Description | This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs). |
| Distributors › Name | RELiON Battery of Menomonee Falls, Wisconsin |
| Recall Number | 23140 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en |
| Consumer Contact | RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page. |
| Last Publish Date | 2023-03-02T00:00:00 |
| Manufacturer Countries › Country | China |