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Quad Lock MAG battery pack

Name: Quad Lock MAG battery pack
Brand: Quad
SKU: AU-c15ea833-7083-4ad4-bca9-c225f6a7f448
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 12 de noviembre de 2024ID de Retiro: c15ea833-7083-4ad4-bca9-c225f6a7f448Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

The battery pack can overheat and catch fire.

Descripción del Producto e Identificación

Reason / Defects: The battery pack can overheat and catch fire. Hazards: There is a risk of serious injury, damage to property or both if the battery pack overheats and catches fire. This can occur even when the product is not in use. Battery packs have overheated and caused property damage. What to do: Stop using affected power banks immediately. Submit the product details through the recall portal to receive a refund or store credit. Dispose of the product in accordance with the local requirements for disposing of lithium batteries. Do not throw the product in the rubbish, home recycling, or public recycling boxes. Contact Quad Lock recall@quadlock.com.au Visit the Quad Lock recall portal

Productos Afectados

Portable magnetic power bank. Connects to Quad Lock MAG phone cases. Also provides wired power through the charging port. SKU: QMA-BPK-5000

Additional Source Details

Field	Value
Guid › #text	c15ea833-7083-4ad4-bca9-c225f6a7f448
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/quad-lock-mag-battery-pack
Pub Date	Tue, 12 Nov 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Quad%20Lock%20MAG%20battery%20pack.png?itok=oZb0H5Nm

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Quad Lock MAG battery pack?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de Riesgo["Lithium-ion batteries","Power supply and storage"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Quad Lock MAG battery pack

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https://therecallfile.com/es/recalls/quad-lock-mag-battery-pack/AU-c15ea833-7083-4ad4-bca9-c225f6a7f448

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