Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)
USPolaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)
Recalling Firm: Polaris Industries Inc., of Medina, Minn.
Motivo del Retiro / Peligro
TranslatedThe throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE
Productos Afectados
TranslatedModel Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Polaris-Recalls-Ranger-and-General-Utility-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1--112422.png |
| Images › 1 › Caption | Recalled Model Year 2019 Polaris RANGER XP 1000 EPS |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2--112427.png |
| Images › 2 › Caption | Recalled Model Year 2019 Polaris RANGER CREW XP 1000 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3--.png |
| Images › 3 › Caption | Recalled Model Year 2020 Polaris RANGER XP 1000 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4--.png |
| Images › 4 › Caption | Recalled Model Year 2020 Polaris RANGER CREW XP 1000 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5--.png |
| Images › 5 › Caption | Recalled Model Year 2020 Polaris GENERAL XP 1000 DELUXE |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6--.png |
| Images › 6 › Caption | Recalled Model Year 2020 Polaris GENERAL XP 4 1000 DELUXE |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7--.png |
| Images › 7 › Caption | VIN number location |
| Hazards › Name | The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user. |
| Injuries › Name | None reported. |
| Products › Name | Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs) |
| Products › Number Of Units | About 26,730 (In addition, 1,330 units were sold in Canada) |
| Recall I D | 8848 |
| Remedies › Name | Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly. |
| Retailers › Name | Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000. |
| Recall Date | 2020-07-02T00:00:00 |
| Description | This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE |
| Recall Number | 20758 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minn. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2020141 |
| Consumer Contact | Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, check your vehicle identification number (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls. |
| Last Publish Date | 2020-07-02T00:00:00 |
| Manufacturer Countries › 1 › Country | United States |
| Manufacturer Countries › 2 › Country | Mexico |
| Manufacturer Countries › 3 › Country | Poland |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsablePolaris Industries Inc., of Medina, Minn.
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