Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall ...
Reason for Recall / Hazard
The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.
Product Description & Identification
This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE
Affected Products
Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Polaris-Recalls-Ranger-and-General-Utility-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1--112422.png |
| Images › 1 › Caption | Recalled Model Year 2019 Polaris RANGER XP 1000 EPS |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2--112427.png |
| Images › 2 › Caption | Recalled Model Year 2019 Polaris RANGER CREW XP 1000 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3--.png |
| Images › 3 › Caption | Recalled Model Year 2020 Polaris RANGER XP 1000 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4--.png |
| Images › 4 › Caption | Recalled Model Year 2020 Polaris RANGER CREW XP 1000 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5--.png |
| Images › 5 › Caption | Recalled Model Year 2020 Polaris GENERAL XP 1000 DELUXE |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6--.png |
| Images › 6 › Caption | Recalled Model Year 2020 Polaris GENERAL XP 4 1000 DELUXE |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7--.png |
| Images › 7 › Caption | VIN number location |
| Hazards › Name | The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user. |
| Injuries › Name | None reported. |
| Products › Name | Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs) |
| Products › Number Of Units | About 26,730 (In addition, 1,330 units were sold in Canada) |
| Recall I D | 8848 |
| Remedies › Name | Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly. |
| Retailers › Name | Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000. |
| Recall Date | 2020-07-02T00:00:00 |
| Description | This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE |
| Recall Number | 20758 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minn. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2020141 |
| Consumer Contact | Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, check your vehicle identification number (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls. |
| Last Publish Date | 2020-07-02T00:00:00 |
| Manufacturer Countries › 1 › Country | United States |
| Manufacturer Countries › 2 › Country | Mexico |
| Manufacturer Countries › 3 › Country | Poland |