Out To Impress sand art and candles recalled due to possible asbestos contamination
CanadaOut To Impress sand art and candles recalled due to possible asbestos contamination
Recalling Firm: Consumer product safety
Motivo del Retiro / Peligro
TranslatedChemical hazard
Descripción del Producto e Identificación
TranslatedConsumers should immediately stop using the recalled products and dispose of them as per the following guidelines: If the sand is still in its packaging, place it in a heavy-duty plastic bag and double-tape it securely. If the sand has been used, keep people away from areas where the sand was used until the area has been cleaned. To clean the area where the product was used, use wet cloths to avoid generating dust, wear gloves and a mask, double-bag the sand in a heavy-duty plastic bag and double-tape it securely along with the gloves, mask and cloths. Dispose of the product in your general household waste. Consumers may contact the retailer they purchased the recalled products from for a full refund. For more information, consumers can contact Addo Play by telephone at +44 808 501 3005 (Toll-free) Customer Services: Monday – Friday 8.00 am – 7.00 pm or Saturday 8.00 am – 5.00 pm (EST), by email at Product.Recall@theentertainer.com or visit the company website Product Safety Notices - Addo Play Furthermore, the Prohibition of Asbestos and Products Containing Asbestos Regulations, which came into force on December 30, 2018, prohibit the manufacture, import, sale and use of consumer products, including cosmetics, containing asbestos in greater than trace amounts.For more information related to the prohibition of asbestos in consumer products in greater than trace amounts please see Trace amounts of asbestos in consumer products: guidance. For further information on these regulations, contact Environment and Climate Change Canada at ec.amiante-asbestos.ec@canada.ca.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
Productos Afectados
TranslatedAddo Play "Out To Impress" Sand Art Creations and Creative Candles
Additional Source Details
| Field | Value |
|---|---|
| N I D | 81731 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/out-impress-sand-art-and-candles-recalled-due-possible-asbestos-contamination |
| Issue | Chemical hazard |
| Title | Out To Impress sand art and candles recalled due to possible asbestos contamination |
| Product | Addo Play "Out To Impress" Sand Art Creations and Creative Candles |
| Archived | 0 |
| Category | Toys and games |
| Last updated | 2026-03-16 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately stop using the recalled products and dispose of them as per the following guidelines: If the sand is still in its packaging, place it in a heavy-duty plastic bag and double-tape it securely. If the sand has been used, keep people away from areas where the sand was used until the area has been cleaned. To clean the area where the product was used, use wet cloths to avoid generating dust, wear gloves and a mask, double-bag the sand in a heavy-duty plastic bag and double-tape it securely along with the gloves, mask and cloths. Dispose of the product in your general household waste. Consumers may contact the retailer they purchased the recalled products from for a full refund. For more information, consumers can contact Addo Play by telephone at +44 808 501 3005 (Toll-free) Customer Services: Monday – Friday 8.00 am – 7.00 pm or Saturday 8.00 am – 5.00 pm (EST), by email at Product.Recall@theentertainer.com or visit the company website Product Safety Notices - Addo Play Furthermore, the Prohibition of Asbestos and Products Containing Asbestos Regulations, which came into force on December 30, 2018, prohibit the manufacture, import, sale and use of consumer products, including cosmetics, containing asbestos in greater than trace amounts.For more information related to the prohibition of asbestos in consumer products in greater than trace amounts please see Trace amounts of asbestos in consumer products: guidance. For further information on these regulations, contact Environment and Climate Change Canada at ec.amiante-asbestos.ec@canada.ca.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Out To Impress sand art and candles recalled due to possible asbestos contamination?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Consumer product safety - Out To Impress sand art and candles recalled due to possible asbestos contamination Check if your household is affected: https://therecallfile.com/es/recalls/out-to-impress-sand-art-and-candles-recalled-due-to-possible-asbestos/CANADA-81731
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