Inicio/Ver Todos los Retiros/AU-7f0ca050-d0b0-499b-b3d7-e80464386f50

Australia ProductsPersonal care p...

Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g

Name: Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g
Brand: Neutrogena
SKU: AU-7f0ca050-d0b0-499b-b3d7-e80464386f50
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 5 de agosto de 2021ID de Retiro: 7f0ca050-d0b0-499b-b3d7-e80464386f50Categoría: Productos de ConsumoPaís: Australia

🌐

Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The chemical benzene has been identified in batches of the product. Benzene is not an ingredient listed for inclusion within the product.

Descripción del Producto e Identificación

Reason / Defects: The chemical benzene has been identified in batches of the product. Benzene is not an ingredient listed for inclusion within the product. Hazards: Exposure to benzene can be linked to adverse health effects. Benzene is a recognised carcinogen (substance that could potentially cause cancer). What to do: Consumers should stop using the product and dispose of it. Consumers should visit the website www.neutrogena.com.au to request a refund. Consumers concerned about their health after using this product, should seek medical advice. For more information, consumers can contact the Johnson & Johnson Consumer Care Centre on 1800 789 348.

Productos Afectados

Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g SAP Code: 28422031 TUN: 19300607560821 IUN: 29300607560828 AUST L 202301 All batches with an expiry date of 30-Aug-2023 or earlier. ARTG 202301 (Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex) Only the aerosol spray product is affected. This recall does not affect any other Ultra Sheer or Neutrogena sun care products.

Additional Source Details

Field	Value
Guid › #text	7f0ca050-d0b0-499b-b3d7-e80464386f50
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/neutrogena-ultra-sheer-sunscreen-spray-spf-50-with-helioplex-140g
Pub Date	Thu, 05 Aug 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Neutrogena%20Ultra%20Sheer%20Body%20Mist%20Sunscreen%20Spray%20SPF%2050%20plus%20with%20Helioplex%20140g.jpg?itok=4ZIIUjPk

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Revise otros productos en su hogar

Herramientas Gratuitas

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Escáner de Código de Barras Verificador de VIN Inspector de Alacena

Resumen

Nivel de RiesgoPersonal care products
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

📢 Compartir advertencia

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g

Check if your household is affected:
https://therecallfile.com/es/recalls/neutrogena-ultra-sheer-sunscreen-spray-spf-50-with-helioplex-140g/AU-7f0ca050-d0b0-499b-b3d7-e80464386f50

WhatsApp Facebook

Unirse a la lista de alertas

Reciba alertas por correo electrónico cuando se publiquen retiros críticos.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordNeutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g

Neutrogena Ultra Sheer Sunscreen Spray SPF 50+ with Helioplex 140g