MyWay Walker Chassis
AustraliaMyWay Walker Chassis
Motivo del Retiro / Peligro
TranslatedThe rear legs of the walker have a small cylindrical mounting feature called a boss, which the castors are screwed into. If the welding is not sufficient between the leg and the boss, the boss can come loose and the castors will detach from the rear legs of the chassis.
Descripción del Producto e Identificación
TranslatedReason / Defects: The rear legs of the walker have a small cylindrical mounting feature called a boss, which the castors are screwed into. If the welding is not sufficient between the leg and the boss, the boss can come loose and the castors will detach from the rear legs of the chassis. Hazards: If the weld fails, the boss comes loose and the castors detach from the legs of the walker, this could result in an injury and/or a fall. What to do: Sunrise Medical will contact affected consumers in writing. Consumers should send a completed acknowledgement form to Sunrise Medical to arrange for replacement legs to be fitted by an approved technician, within 4-6 months. Consumers can continue to use their MyWay chassis after conducting a pre-use inspection to ensure that the rear castor boss is securely fixed, all castors are moving freely and all brakes and resistance features are working correctly. For further information, contact Sunrise Medical Customer Service on 02 9678 6600.
Productos Afectados
TranslatedMyWay Walker Chassis Product code: 173-1600, 173-2600 and 173-3600 Serial numbers range from LEC/220568 – LEC/272111 ARTG 298435 (Sunrise Medical Pty Ltd - Holder, patient)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 6d3a2833-0ba8-4c86-90dd-bdf55cce3762 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/myway-walker-chassis |
| Pub Date | Sun, 28 Mar 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/MyWay%20Walker.jpg?itok=Nnw6kGY3 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MyWay Walker Chassis?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoPharmacy and medical products
- DistributionAustralia
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🚨 SAFETY ALERT: MyWay Walker Chassis Check if your household is affected: https://therecallfile.com/es/recalls/myway-walker-chassis/AU-6d3a2833-0ba8-4c86-90dd-bdf55cce3762
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