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Jackson Model PEXT3M 3 Metre Extension Lead

Name: Jackson Model PEXT3M 3 Metre Extension Lead
Brand: Jackson
SKU: AU-0f17967a-185d-43a5-8d57-51fe655b2ba0
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 20 de octubre de 2022ID de Retiro: 0f17967a-185d-43a5-8d57-51fe655b2ba0Categoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

The active and neutral connections are reversed on the extension lead socket outlet. This can cause parts of the appliance that is plugged into the extension lead to remain live, even if it is switched off.

Descripción del Producto e Identificación

Reason / Defects: The active and neutral connections are reversed on the extension lead socket outlet. This can cause parts of the appliance that is plugged into the extension lead to remain live, even if it is switched off. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should immediately stop using the product and return it to the place of purchase for a replacement or refund. For further information, please contact Jackson by email at recall@cdbgoldair.com.au or visit www.jacksonpower.com.au

Productos Afectados

Jackson Model PEXT3M 3 Metre Extension Lead White coloured 3 metre extension lead rated 240V 10A 2400W The model number PEXT3M is not explicitly stated on the cord set so please check for the markings on the socket(LA023A), plug (LA020E), and cord (SAA170791EA) to identify the affected product together with the batch code (P011872) Only the 3 metres in length extension cord is recalled

Additional Source Details

Field	Value
Guid › #text	0f17967a-185d-43a5-8d57-51fe655b2ba0
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/jackson-model-pext3m-3-metre-extension-lead
Pub Date	Thu, 20 Oct 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Jackson%20Model%20PEXT3M%203%20Metre%20Extension%20Lead.jpg?itok=RqEeLRZg

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Jackson Model PEXT3M 3 Metre Extension Lead?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

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DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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