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Jackson Model PEXT3M 3 Metre Extension Lead

Veröffentlicht: 20. Oktober 2022Rückruf-ID: 0f17967a-185d-43a5-8d57-51fe655b2ba0Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The active and neutral connections are reversed on the extension lead socket outlet. This can cause parts of the appliance that is plugged into the extension lead to remain live, even if it is switched off.

Produktbeschreibung & Identifikation

Reason / Defects: The active and neutral connections are reversed on the extension lead socket outlet. This can cause parts of the appliance that is plugged into the extension lead to remain live, even if it is switched off. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should immediately stop using the product and return it to the place of purchase for a replacement or refund. For further information, please contact Jackson by email at recall@cdbgoldair.com.au or visit www.jacksonpower.com.au

Betroffene Produkte

Jackson Model PEXT3M 3 Metre Extension Lead White coloured 3 metre extension lead rated 240V 10A 2400W The model number PEXT3M is not explicitly stated on the cord set so please check for the markings on the socket(LA023A), plug (LA020E), and cord (SAA170791EA) to identify the affected product together with the batch code (P011872) Only the 3 metres in length extension cord is recalled

Additional Source Details

FieldValue
Guid › #text0f17967a-185d-43a5-8d57-51fe655b2ba0
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/jackson-model-pext3m-3-metre-extension-lead
Pub DateThu, 20 Oct 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Jackson%20Model%20PEXT3M%203%20Metre%20Extension%20Lead.jpg?itok=RqEeLRZg

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Jackson Model PEXT3M 3 Metre Extension Lead?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufePower supply and storage
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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