Inicio/Ver Todos los Retiros/FSIS-PHA-10082024-01
USDA FSISPublic Health A...

FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens

Publicado: 8 de octubre de 2024ID de Retiro: PHA-10082024-01Categoría: Alimentos y BebidasPaís: Estados Unidos
US
Food & BeverageUSDA FSISUSUS

FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens

Recalling Firm: Hans Kissle Company, LLC

🌐
Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

Misbranding, Unreported Allergens

Descripción del Producto e Identificación

WASHINGTON, Oct. 8, 2024 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for chicken salad products labeled as Cranberry Chicken Salad due to misbranding and undeclared allergens. The product labeled as Cranberry Chicken Salad may actually contain Classic Chicken Salad, which contains wheat, a known allergen, that is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that this product should not be consumed. A recall was not requested because the affected product is no longer available for purchase. The Classic Chicken Salad labeled as Cranberry Chicken Salad was produced on September 30, 2024. The following products are subject to the public health alert [ view labels ]: 12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. The products subject to the public health alert bear establishment number “P-7573” printed on the top of the product label. These items were shipped to retail locations in Connecticut, Massachusetts, Rhode Island, New Jersey, and New York. The problem was discovered when the establishment notified FSIS that it received a customer complaint that packages labeled as Cranberry Chicken Salad contained Classic Chicken Salad. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Members of the media with questions about the public health alert can contact Ricardo Alvarez, CEO, Hans Kissle, at 978-556-4500 Ext 215 or ralvarez@hanskissle.com . Consumers with questions can contact Katie Hatch, Customer Service Representative, Hans Kissle, at 978-556-4500 or customercomplaints@hanskissle.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Productos Afectados

12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24.

Additional Source Details

FieldValue
LangcodeEnglish
Field year2024
Field titleFSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens
Field labelsPHA-10082024-01-Labels.pdf
Field states › 1Connecticut
Field states › 2Massachusetts
Field states › 3Rhode Island
Field states › 4New Jersey
Field states › 5New York
Field summary<p><strong>WASHINGTON, Oct. 8, 2024</strong> – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for chicken salad products labeled as Cranberry Chicken Salad due to misbranding and undeclared allergens. The product labeled as Cranberry Chicken Salad may actually contain Classic Chicken Salad, which contains wheat, a known allergen, that is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that this product should not be consumed. A recall was not requested because the affected product is no longer available for purchase.</p> <p>The Classic Chicken Salad labeled as Cranberry Chicken Salad was produced on September 30, 2024. The following products are subject to the public health alert [<a href="https://www.fsis.usda.gov/sites/default/files/food_label_pdf/2024-10/PHA-10082024-01-Labels.pdf">view labels</a>]:</p> <ul> <li>12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. </li> </ul> <p>The products subject to the public health alert bear establishment number “P-7573” printed on the top of the product label. These items were shipped to retail locations in Connecticut, Massachusetts, Rhode Island, New Jersey, and New York.</p> <p>The problem was discovered when the establishment notified FSIS that it received a customer complaint that packages labeled as Cranberry Chicken Salad contained Classic Chicken Salad.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. </p> <p>FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Members of the media with questions about the public health alert can contact Ricardo Alvarez, CEO, Hans Kissle, at 978-556-4500 Ext 215 or <a href="mailto:ralvarez@hanskissle.com">ralvarez@hanskissle.com</a>. Consumers with questions can contact Katie Hatch, Customer Service Representative, Hans Kissle, at 978-556-4500 or <a href="mailto:customercomplaints@hanskissle.com">customercomplaints@hanskissle.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingFully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-ready-eat-cranberry-chicken-salad-products-due
Field risk levelPublic Health Alert
Field has spanishFalse
Field recall date2024-10-08
Field recall typePublic Health Alert
Field active noticeFalse
Field establishmentHans Kissle Company, LLC
Field media contactKenneth King
Field product items12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. 
Field recall numberPHA-10082024-01
Field recall reason › 1Misbranding
Field recall reason › 2Unreported Allergens
Field archive recallFalse
Field last modified date2024-10-08
Field related to outbreakFalse
Field recall number exportPHA-10082024-01
Field company media contact › 1 Company Contact Hans Kissle Ricardo Alvarez, CEO 978-556-4500 Ext 215 ralvarez@hanskissle.com
Field company media contact › 2 Company Contact Hans Kissle Katie Hatch, Customer Service Representative 978-556-4500 customercomplaints@hanskissle.com
Field recall classificationPublic Health Alert

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared A...?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Revise otros productos en su hogar

Herramientas Gratuitas

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Resumen

  • Empresa ResponsableHans Kissle Company, LLC
  • StatusFalse
  • Nivel de RiesgoPublic Health Alert
  • DistributionConnecticut, Massachusetts, Rhode Island, New Jersey, New York
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

📢 Compartir advertencia

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Hans Kissle Company, LLC - FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens

Check if your household is affected:
https://therecallfile.com/es/recalls/fsis-issues-public-health-alert-for-ready-to-eat-cranberry-chicken-sal/FSIS-PHA-10082024-01
WhatsAppFacebook

Unirse a la lista de alertas

Reciba alertas por correo electrónico cuando se publiquen retiros críticos.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Donate with PayPal

Supports USD, EUR, GBP, International Cards & PayPal

Spread the WordFSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens

Install The Recall File App

Check safety warnings, scan your pantry, and monitor your vehicles directly from your home screen.