FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens
FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens
Recalling Firm: Hans Kissle Company, LLC
Grund für den Rückruf / Gefahr
TranslatedMisbranding, Unreported Allergens
Produktbeschreibung & Identifikation
TranslatedWASHINGTON, Oct. 8, 2024 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for chicken salad products labeled as Cranberry Chicken Salad due to misbranding and undeclared allergens. The product labeled as Cranberry Chicken Salad may actually contain Classic Chicken Salad, which contains wheat, a known allergen, that is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that this product should not be consumed. A recall was not requested because the affected product is no longer available for purchase. The Classic Chicken Salad labeled as Cranberry Chicken Salad was produced on September 30, 2024. The following products are subject to the public health alert [ view labels ]: 12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. The products subject to the public health alert bear establishment number “P-7573” printed on the top of the product label. These items were shipped to retail locations in Connecticut, Massachusetts, Rhode Island, New Jersey, and New York. The problem was discovered when the establishment notified FSIS that it received a customer complaint that packages labeled as Cranberry Chicken Salad contained Classic Chicken Salad. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Members of the media with questions about the public health alert can contact Ricardo Alvarez, CEO, Hans Kissle, at 978-556-4500 Ext 215 or ralvarez@hanskissle.com . Consumers with questions can contact Katie Hatch, Customer Service Representative, Hans Kissle, at 978-556-4500 or customercomplaints@hanskissle.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .
Betroffene Produkte
Translated12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24.
Additional Source Details
| Field | Value |
|---|---|
| Langcode | English |
| Field year | 2024 |
| Field title | FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens |
| Field labels | PHA-10082024-01-Labels.pdf |
| Field states › 1 | Connecticut |
| Field states › 2 | Massachusetts |
| Field states › 3 | Rhode Island |
| Field states › 4 | New Jersey |
| Field states › 5 | New York |
| Field summary | <p><strong>WASHINGTON, Oct. 8, 2024</strong> – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for chicken salad products labeled as Cranberry Chicken Salad due to misbranding and undeclared allergens. The product labeled as Cranberry Chicken Salad may actually contain Classic Chicken Salad, which contains wheat, a known allergen, that is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to wheat are aware that this product should not be consumed. A recall was not requested because the affected product is no longer available for purchase.</p> <p>The Classic Chicken Salad labeled as Cranberry Chicken Salad was produced on September 30, 2024. The following products are subject to the public health alert [<a href="https://www.fsis.usda.gov/sites/default/files/food_label_pdf/2024-10/PHA-10082024-01-Labels.pdf">view labels</a>]:</p> <ul> <li>12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. </li> </ul> <p>The products subject to the public health alert bear establishment number “P-7573” printed on the top of the product label. These items were shipped to retail locations in Connecticut, Massachusetts, Rhode Island, New Jersey, and New York.</p> <p>The problem was discovered when the establishment notified FSIS that it received a customer complaint that packages labeled as Cranberry Chicken Salad contained Classic Chicken Salad.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider. </p> <p>FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Members of the media with questions about the public health alert can contact Ricardo Alvarez, CEO, Hans Kissle, at 978-556-4500 Ext 215 or <a href="mailto:ralvarez@hanskissle.com">ralvarez@hanskissle.com</a>. Consumers with questions can contact Katie Hatch, Customer Service Representative, Hans Kissle, at 978-556-4500 or <a href="mailto:customercomplaints@hanskissle.com">customercomplaints@hanskissle.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p> |
| Field processing | Fully Cooked - Not Shelf Stable |
| Field recall url | http://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-ready-eat-cranberry-chicken-salad-products-due |
| Field risk level | Public Health Alert |
| Field has spanish | False |
| Field recall date | 2024-10-08 |
| Field recall type | Public Health Alert |
| Field active notice | False |
| Field establishment | Hans Kissle Company, LLC |
| Field media contact | Kenneth King |
| Field product items | 12-oz. clear plastic packages containing “Cranberry Chicken Salad with white meat chicken” with a use-by date of 10/25/24. |
| Field recall number | PHA-10082024-01 |
| Field recall reason › 1 | Misbranding |
| Field recall reason › 2 | Unreported Allergens |
| Field archive recall | False |
| Field last modified date | 2024-10-08 |
| Field related to outbreak | False |
| Field recall number export | PHA-10082024-01 |
| Field company media contact › 1 | Company Contact Hans Kissle Ricardo Alvarez, CEO 978-556-4500 Ext 215 ralvarez@hanskissle.com |
| Field company media contact › 2 | Company Contact Hans Kissle Katie Hatch, Customer Service Representative 978-556-4500 customercomplaints@hanskissle.com |
| Field recall classification | Public Health Alert |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared A...?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenHans Kissle Company, LLC
- StatusFalse
- RisikostufePublic Health Alert
- DistributionConnecticut, Massachusetts, Rhode Island, New Jersey, New York
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🚨 SAFETY ALERT: Hans Kissle Company, LLC - FSIS Issues Public Health Alert for Ready-To-Eat Cranberry Chicken Salad Products Due to Misbranding and Undeclared Allergens Check if your household is affected: https://therecallfile.com/de/recalls/fsis-issues-public-health-alert-for-ready-to-eat-cranberry-chicken-sal/FSIS-PHA-10082024-01
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