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Fanco Horizon Ceiling Fan LED Light Kit

Publicado: 23 de diciembre de 2019ID de Retiro: 49e5f441-1672-49a9-b86f-33942fa5b9caCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The light diffuser can be removed, which allows access to live parts.

Descripción del Producto e Identificación

Reason / Defects: The light diffuser can be removed, which allows access to live parts. Hazards: Risk of electric shock. What to do: Consumers should immediately stop using the fan. The supplier, Universal Fans, will be contacting all affected consumers to arrange for replacement of the light kit to be installed by a qualified electrician. For further information, consumers may contact Universal Fans/Fanco on 03 8658 9588 (Monday to Friday 9am-5pm AEDT) or via email on service@fanco.com.au

Productos Afectados

LED Light Kit for Fanco Horizon Ceiling Fans Fan models: CFFCHZ3BRR CFFCHZ3WHR CFFCHZ4BRR CFFCHZ4WHR Fans without the light are not affected by the recall.

Additional Source Details

FieldValue
Guid › #text49e5f441-1672-49a9-b86f-33942fa5b9ca
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/fanco-horizon-ceiling-fan-led-light-kit
Pub DateMon, 23 Dec 2019 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Fanco%20Horizon%20Ceiling%20Fan%20with%20LED%20Light%20Kit.jpg?itok=7BmRa-tM

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fanco Horizon Ceiling Fan LED Light Kit?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Home electrical appliances","Heating and cooling products","Lighting"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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