Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
USEpson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Motivo del Retiro / Peligro
TranslatedThe power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
Productos Afectados
TranslatedPower adapters sold with Epson scanners
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Epson-Recalls-Power-Adapters-Sold-with-Epson-Scanners-Due-to-Burn-and-Fire-Hazards |
| Title | Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-05-01 at 9.37.12 AM.png |
| Images › 1 › Caption | The recalled adapter bears the internal part code "EADP-16CB B" |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-05-01 at 9.37.20 AM.png |
| Images › 2 › Caption | The recalled adapter bears the internal part code "EADP-16CB B" |
| Hazards › Name | The power adapters can overheat, melt and catch fire, posing burn and fire hazards. |
| Injuries › Name | Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported. |
| Products › Name | Power adapters sold with Epson scanners |
| Products › Number Of Units | About 314,000 (In addition, 25,000 in Canada) |
| Recall I D | 8809 |
| Remedies › Name | Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter. |
| Importers › Name | Epson America Inc., of Long Beach, Calif. |
| Retailers › Name | Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter. |
| Recall Date | 2020-05-01T00:00:00 |
| Description | This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter. |
| Recall Number | 20116 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72345r-eng.php |
| Consumer Contact | Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information. |
| Last Publish Date | 2020-05-01T00:00:00 |
| Manufacturer Countries › 1 › Country | China (Adapter) |
| Manufacturer Countries › 2 › Country | Indonesia (Scanner) |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards Check if your household is affected: https://therecallfile.com/es/recalls/epson-recalls-power-adapters-sold-with-epson-scanners-due-to-burn-and/CPSC-20116
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